Amber Game Privacy Policy – How Your Personal Data Is Handled

What We Collect, Why We Collect It, and Who Sees It

Last updated: 2025. Applies to all players accessing amber game from the Philippines.

1. Information We Collect

When you register on amber game, we collect basic account details such as your name, date of birth, email address, and mobile number so we can verify your identity and keep your account secure. During the deposit and withdrawal process, we also collect payment-related information including your preferred payment channel and transaction reference numbers — we do not store full card numbers or banking credentials on our servers. We automatically collect certain technical data when you use the platform, such as your device type, browser version, IP address, and session timestamps, which help us detect unusual activity and improve platform performance. If you contact our support team, we may keep a record of that conversation to help resolve any follow-up issues more efficiently. All information collected is limited to what is genuinely needed to operate the platform and comply with applicable Philippine regulations.

2. How We Use Your Information

Your personal data is used primarily to create and manage your account, process deposits and withdrawals in Philippine pesos, and verify that you meet the eligibility requirements for using the platform. We also use your information to send you important account notifications — such as transaction confirmations, security alerts, and updates to our policies — through your registered email or mobile number. Technical data helps our team monitor platform stability, investigate reported issues, and make improvements to the mobile experience that players in the Philippines rely on. We do not use your data to build advertising profiles or sell your information to third-party marketers. Any promotional communications we send are directly related to amber game features and can be opted out of at any time by contacting our support team.

3. Sharing and Disclosure

Amber game does not sell, rent, or trade your personal information to outside parties for their own commercial purposes. We may share limited data with trusted service providers who assist us in operating the platform — such as payment processors and identity verification partners — but only to the extent necessary to complete those specific functions, and always under strict confidentiality agreements. In cases where we are legally required to disclose information by Philippine law, a court order, or a regulatory authority, we will comply with that obligation while notifying you where permitted. If amber game undergoes a business restructuring or ownership change, your data may be transferred as part of that process, and you will be informed in advance. We take reasonable steps to ensure that any third party handling your data maintains standards consistent with this Privacy Policy.

4. Data Security and Retention

We use industry-standard security measures — including encrypted connections and access controls — to protect your personal information from unauthorised access, alteration, or disclosure. Access to account data within our organisation is restricted to staff who need it to perform their specific role, and all such access is logged and monitored. We retain your personaldata for as long as your account remains active and for a reasonable period afterwards as required by applicable Philippine regulations or our internal compliance obligations. If you wish to request deletion of your account and associated data, you may contact our support team and we will process your request in accordance with applicable law. We regularly review our security practices to ensure they remain appropriate for the nature of the data we hold and the risks involved in operating an online entertainment platform.

5. Your Rights as a Player in the Philippines

As a registered player on amber game, you have the right to request access to the personal data we hold about you and to ask us to correct any information that is inaccurate or out of date. You may also request that we restrict how we process your data in certain circumstances, for example if you believe the data we hold is incorrect while a correction request is being reviewed. If you would like a copy of your personal data in a portable format, or if you wish to withdraw consent for any optional data processing, please reach out to our support team and we will respond within a reasonable timeframe. We are committed to handling all data rights requests fairly and transparently, in line with the Data Privacy Act of the Philippines. If you feel your privacy rights have not been respected, you have the right to raise a concern with the National Privacy Commission of the Philippines.

6. Updates to This Privacy Policy

Amber game may update this Privacy Policy from time to time to reflect changes in our platform features, applicable Philippine regulations, or industry best practices. When we make material changes, we will notify registered players through the platform or via the contact details on their account before the changes take effect. The date at the top of this page will always show when the policy was last revised, so you can easily check whether anything has changed since your last visit. Continued use of the platform after any update constitutes your acceptance of the revised Privacy Policy. If you have questions about any part of this policy, our support team is available around the clock to assist you — you can also visit our FAQ page for quick answers to common questions.